In correctional facilities, maintaining safe, efficient communication between inmates, visitors, and staff is critical. As a leading manufacturer and professional supplier of custom OEM/ODM solutions, we specialize in designing secure jail kiosks and inmate video call systems that balance compliance, innovation, and user-friendly functionality. Our solutions, including video chat with inmates and visitor management kiosks, are engineered to meet the unique needs of correctional environments while offering full customization for software and hardware.
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The Role of Technology in Modern Corrections
Our inmate video call and jail kiosk solutions transform communication and visitor management:
1. Secure Video Communication
- Contactless Interaction: Enable face-to-face video call inmate sessions via encrypted platforms, reducing physical contact risks while fostering family connections.
- Scheduled Access: Integrate appointment systems to manage visitor slots, ensuring orderly communication and compliance with facility protocols.
- Security Features: Built-in ID verification, session recording, and real-time monitoring to prevent unauthorized interactions.
2. Streamlined Visitor Management
- Self-Service Kiosks: Visitor management kiosks allow guests to check in, verify identities, and complete pre-screening forms digitally, reducing administrative workload by 30%.
- Document Integration: Scan IDs, process background checks, and store visitor data securely in compliance with correctional facility regulations.
- Multi-Language Support: Customizable interfaces to accommodate diverse visitor demographics, improving accessibility for all users.
Customization for Corrections Excellence
As your trusted OEM/ODM partner, we offer end-to-end customization to address the unique challenges of correctional environments:

1. Hardware Design for Durability & Security
| Feature | Standard Configuration | Customized Options |
|---|---|---|
| Display | 10.1″ Anti-Glare Touchscreen | 15.6″ Ruggedized Panel (IP65-rated for vandal resistance) |
| Enclosure | Steel Frame (3mm thickness) | Custom case with anti-tamper locks and shatterproof glass |
| Connectivity | Wi-Fi 5 + Ethernet | 4G LTE Backup + VPN for secure off-site communication |
| Power Supply | AC Adapter | PoE (Power over Ethernet) for remote kiosk locations |
2. Software & Compliance Customization
- Secure Platforms:
- Pre-install encrypted video conferencing software with end-to-end AES-256 encryption.
- Integrate with existing correctional management systems (CMS) via API for seamless data synchronization.
- User Workflows:
- Customizable inmate access controls (time limits, content filters) and staff approval workflows.
- Biometric login options (fingerprint/iris scan) for enhanced user authentication.
3. Regulatory Compliance
- Certifications: CE, FCC, and industry-specific standards (e.g., NIST 800-53 for government-grade security).
- Audit Trails: Built-in logging for all interactions, ensuring compliance with correctional oversight requirements.
Why Choose Our Correctional Technology Solutions?
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Engineering Expertise:
- Custom Motherboards: Optimize hardware for 24/7 operation, with thermal management to prevent overheating in high-traffic areas.
- Rugged Design: Tested to withstand 1.2m drops and extreme temperatures (-20°C to 50°C), ideal for harsh jail environments.
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Scalability & Flexibility:
- Small Batches: MOQ 100 units with 10-day prototyping for pilot projects in regional facilities.
- Mass Production: 200,000 units/month capacity in our ISO 9001-certified 5,000㎡ factory, ensuring consistent quality for national deployments.
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Global Support:
- 24/7 Technical Assistance: Remote troubleshooting, software updates, and on-site maintenance for international clients.
- Localized Service: Compliance with regional regulations (e.g., EU GDPR, US FERPA) and multilingual customer support.
Case Study: Transforming a State Prison’s Communication System
A medium-security prison reduced visitor wait times by 50% and unauthorized contact attempts by 40% using our jail kiosks and inmate video call solutions:
- Kiosk Features: Self-service visitor check-in with ID scanning and automated background checks.
- Video System: Scheduled 30-minute video sessions with real-time staff monitoring and content filtering.
- Outcome: Improved staff efficiency, enhanced security, and positive feedback from inmates and families.
Explore Our Correctional Communication Solutions
Whether you need a secure video chat with inmates system for a small facility or a network of visitor management kiosks for a national correctional chain, we deliver innovation, durability, and compliance at scale.




